March 2015 Edition 1 - page 1

ASSOCIATION OF POINCIANA VILLAGES
FirstService Residential (FSR) is proud to announce that Mark
Maldonado, the Association of Poinciana Villages’ (APV)
General Manager, was awarded First Service Residential’s
2014 President’s Award. The award is given annually to
the FirstService Residential Associate with the highest level of
achievement in the performance of his or her duties and who
exemplifies the true essence of all FSR’s values and high service
standards.
“Mark exemplifies the heart and soul of FirstService Residential.
He consistently delivers exceptional service and solutions to
enhance the Association of Poinciana Villages and he makes a
positive difference every day for the residents, businesses and
visitors in APV,” said Danny Ellis, Regional Director for FSR.
“We are honored to present this most prestigious award to
Mark to recognize his outstanding efforts on APV’s behalf.”
Some of the values that Mark exemplifies and was recognized
for include:
Be genuinely helpful.
An approachable leader, Mark
goes out of his way to engage community members and
lends a helping hand whenever needed.
Aim High. –
To be the best at what you do takes a
visionary leader. Mark’s exceptional service excellence
coupled with his vision for a better community will lead
APV to even greater heights.
Do what’s right.
APV trusts Mark to do what’s best for
the community. He is guided by his ethics and APV’s
interests in everything he does.
Own it.
Mark is accountable for his actions and when
facing a challenge, sees it through to resolution with
perseverance,
integrity and open
communications.
Improve it.
Mark
is open-minded,
collaborative
and continuously
seeks out ways to
improve APV.
Build great
relationships.
Mark continues to
build relationships
based on respect,
trust and effective
communications.
Congratulations, Mark,
on your outstanding
recognition and thank
you for serving the
Association of Poinciana
Villages so well.
March 2015 Edition 1
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15
Memorial Cricket Game
Easter Egg Hunt
Sheriff Judd
FIRSTSERVICE RESIDENTIAL’S 2014 PRESIDENT’S AWARD
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